Terms of Service

1.What is iLokal

iLokal is a local-business discovery platform. It helps you find nearby shops and establishments, browse their profiles, menus, and products, follow them, discover local events, and claim coupons and deals to redeem in store.

The businesses you find on iLokal are independent third parties. Their listings, products, prices, events, and offers belong to them — iLokal is the marketplace that connects you, not the merchant.

2.Eligibility

You must be at least 18 years old to create an account. If you are under 18, you may use iLokal only with the involvement and consent of a parent or legal guardian.

3.Accounts

You can browse much of iLokal as a guest without an account. An account is required for follows, claiming coupons and deals, your coupon wallet, the updates feed, notifications, and ratings.

You can register with email and password or with a supported third-party sign-in. You are responsible for keeping your credentials safe and for everything done under your account — notify us promptly if you think someone else has accessed it.

4.Coupons and deals — please read

Coupons and deals are offered by the businesses, not by iLokal. iLokal helps you discover, claim, and redeem them, but each offer is subject to the terms set by the business that made it — including validity period, expiry, quantity limits, and any per-user limits such as one claim per user.

Claiming an offer does not guarantee a product’s availability. Redemption is validated in store with a code, and is subject to the business honoring it. Offers have no cash value and cannot be exchanged for money.

iLokal is not responsible if a business refuses, changes, or withdraws an offer, or for the quality, safety, or legality of anything you buy. Disputes about a purchase or redemption are between you and the business.

5.Ratings and reviews

You can rate and review a business you have actually visited. To keep reviews honest, iLokal asks for proof of a visit before you can write one: either a check-in at the business (made with your device location, see Location services) or a deal from that business redeemed at the counter. Each review shows which kind of visit backs it, such as “Checked in” or “Verified visit”.

Your rating, comment, and the date are public. They are shown with your first name, the initial of your last name, and your profile photo. You can edit or delete your review at any time; an edited review is marked as edited.

You keep ownership of what you write, and you grant iLokal a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display it in the app and on iLokal’s website to operate and promote the service.

A business can turn off reviews for its listing. When it does, new reviews can’t be written for that business.

6.Review rules

Your review must describe your own visit. It must not:

• be fake, or be written about a business you own, work for, are related to, or compete with;
• be paid for, or written in exchange for a discount, freebie, or any other reward;
• include links, phone numbers, or other contact details, or advertise anything;
• include someone else’s personal information, or be hateful, harassing, obscene, or threatening;
• be posted from more than one account, or as part of an organized campaign for or against a business.

7.Reporting and moderating reviews

Anyone signed in can report a review. A review reported by several people may be hidden automatically while our team looks at it. We may hide, remove, or restore reviews, and we may limit or remove the ability to review for accounts that break these rules.

Businesses can report reviews but cannot edit or remove them, and no one can pay to change or remove a review.

Reviews are the opinions of the people who wrote them, not of iLokal. We don’t verify every statement: a “Checked in” or “Verified visit” label confirms a visit, not the accuracy of what was written. An average rating is shown only once a business has enough ratings.

8.Acceptable use

You agree not to:

• use iLokal for any unlawful purpose or in violation of these Terms;
• submit false, misleading, defamatory, harassing, or infringing content;
• abuse offers — for example, fraudulent, automated, or bulk claiming, or working around per-user limits;
• reverse engineer, scrape, or bulk-extract data except as permitted by law;
• interfere with, overload, or try to gain unauthorized access to the app, our systems, or other users’ accounts;
• impersonate any person or business, or misrepresent your affiliation.

9.Third-party businesses

Business listings, profiles, menus, prices, events, and offers are provided by independent businesses. iLokal does not verify, endorse, or guarantee the accuracy, availability, quality, safety, or legality of any listing or offer. Your dealings with any business are solely between you and that business.

10.Location services

iLokal can use your device location to show nearby businesses and directions. Location is optional and controlled by your device permissions — you can decline it or revoke it anytime in your device settings.

When you tap Check in at a business, the app reads your location once to confirm that you are at the business. Check-ins are only needed if you want to write a review.

11.Notifications

By creating an account, you agree to receive service and transactional messages — for example, email confirmation, password resets, and in-app notifications from businesses you follow. You can manage notification preferences in the app and your device settings.

12.Intellectual property

The iLokal app, its software, design, and branding belong to iLokal or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable license to use the app for its intended purpose. No other rights are granted.

13.Termination

You can stop using iLokal at any time. To pause your account, use Profile → Account Settings → Deactivate Account — this is reversible, and you can reactivate it by signing back in.

To close your account, use Profile → Account Settings → Delete Account. Your account is archived immediately and the personal details tied to it are purged after 90 days — our Privacy Policy explains exactly what is removed and what we are required to keep.

We may suspend or terminate your access if you violate these Terms or for legal, security, or operational reasons.

14.Disclaimers

The app is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or secure, or that any listing, price, or offer is accurate or available.

15.Limitation of liability

To the maximum extent permitted by law, iLokal will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of (or inability to use) the app or any dealings with a business. Our total liability for any claim will not exceed the amount you paid us, if any, in the 12 months before the claim.

16.Governing law

These Terms are governed by the laws of the Republic of the Philippines. You agree to the exclusive jurisdiction of the courts of Iloilo City for any dispute, subject to any mandatory consumer-protection rights you have where you live.

17.Changes to these Terms

We may update these Terms. When we do, we will post the updated version with a new “Last updated” date and, for material changes, provide additional notice. Continued use after the changes take effect means you accept the updated Terms.

18.Contact

Questions about these Terms? Please email support@ilokal.shop.